Coinbase responds to account restriction "FUD": The surge in users has led to an increase in restricted accounts, and they are addressing user feedback
ChainCatcher news, according to TheBlock, some Coinbase users reported that their accounts were suddenly restricted by the platform over the weekend. The official Coinbase Support account on X responded to users in a series of posts, asking them to "please be patient and not to trust everything on the X platform." In recent weeks, there has been an increase in reports of attacks targeting Coinbase users. According to a message posted on the X platform by pseudonymous security researcher and SEAL 911 team member @pcaversaccio, multiple accounts were attacked and funds were stolen on Saturday night.The official Coinbase Support account stated, "The increase in new users after the U.S. elections and the reactivation of old accounts has led to a 2-3 times surge in fraud attempts, but the anti-fraud system successfully saved tens of millions of dollars in losses." Researchers have recently advised Coinbase users to use virtual private networks, and Coinbase's Product Director Scott Shapiro stated in a post on December 2 that since attackers often use virtual private networks, even legitimate use may be seen as a risk signal. Using a virtual private network alone will not trigger a flag, but when combined with other factors (such as logging in from unknown devices and sending large amounts of cryptocurrency), it may trigger a security review. @pcaversaccio, in response to Shapiro's original post, stated that virtual private networks are a digital umbrella for users, helping to protect privacy. Competitor Kraken's Chief Security Officer Nick Percoco criticized Coinbase for forcing users to choose between financial freedom and privacy protection.
