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Coinone: Customer service outsourcing vendor's server was hacked, user inquiry information leaked

The South Korean cryptocurrency exchange Coinone announced that in the early hours of November 12, its customer service outsourcing partner MetaM's server was externally breached, resulting in the leakage of some customers' personal information left during chat or phone consultations.Coinone received a report from the outsourcing partner around 9:20 AM on the same day and disclosed the matter on November 15. Users without customer service consultation records are not affected by this incident. Coinone stated that its account, trading, and wallet systems operate independently from the outsourcing partner's server, and no direct intrusion into these systems has been found so far.The potentially leaked information includes names, phone numbers, emails, birth dates, account numbers, passwords, Korean resident registration numbers, document issuance dates, addresses, wallet addresses, and transaction hashes (TXID). The actual leaked items vary based on the information provided by users during consultations. Coinone has not disclosed the number of affected individuals and will inform users through separate notifications or inquiry services.Coinone has blocked the illegal access path, switched customer service to email consultations, and strengthened monitoring of abnormal logins and transactions. The platform has reported to the relevant regulatory authorities in South Korea and reminded users who provided passwords during customer service consultations to change their passwords on Coinone and other websites using the same password as soon as possible, and to be wary of phishing calls, texts, and emails impersonating customer service.

Tom Lee: The continuous sell-off in the cryptocurrency market is caused by factors such as the sell-off of tech stocks, the liquidity squeeze from the Anthropic IPO, and some holders cashing out after Binance was hacked for 6.3 billion dollars

Tom Lee, Chairman of Bitmine, stated that despite several banks announcing the adoption of crypto assets and blockchain technology, the crypto market has still faced continuous sell-offs over the past few weeks.He believes that the sell-off in AI and semiconductor stocks may have triggered margin calls, particularly affecting retail investors in Asia; the upcoming IPO of Anthropic may also prompt some investors to sell stocks early to raise funds. If Robinhood users receive a large allocation, some retail investors may also sell crypto assets to participate in the subscription.Tom Lee also listed the recent theft of $6.3 billion in crypto assets as one of the potential factors. He believes that once the funds in the relevant accounts are restored, some holders may convert their assets into cash or stablecoins.In addition, discussions during the Anthropic roadshow about how AI may weaken existing cybersecurity defenses, as well as the U.S. Department of Justice's review of chips sold to Asia, including China, may also intensify market risk aversion.He believes that the aforementioned pressures will eventually dissipate. In the long term, crypto networks can serve as a transaction settlement layer, and digital assets will change capital markets, potentially driving a "super cycle" in crypto that exceeds previous scales. He remains optimistic about Ethereum's role in the financial system.
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