Deepcoin 2024 Annual Review: Passion Achieves Excellence, Innovation Leads Breakthroughs

In 2024, Deepcoin achieved remarkable results in the global cryptocurrency market with its outstanding products, innovative services, and global strategic layout. Significant breakthroughs were made in various aspects such as market ranking, compliance progress, product innovation, customer service, and brand promotion. Looking back at the innovative journey of 2024 and looking forward to 2025, Deepcoin will continue to achieve excellence through passion and lead breakthroughs through innovation.

• Contract trading volume increased nearly 10 times, spot trading volume increased nearly 6 times

Since 2024, the contract trading volume on the Deepcoin platform has increased nearly 10 times compared to the previous year, with the average daily number of traders increasing nearly 3 times and the number of new trading pairs increasing by 42.13%. The platform's spot trading volume has increased nearly 6 times compared to the previous year, with the average daily trading volume increasing nearly 3 times.

• Launched over 20 new products, with over 1 million new service trading users

In 2024, Deepcoin continued to innovate around trading experience, fund security, and copy trading services, accumulating over 20 important features such as chasing limit orders, placing orders at counter prices/limit prices, estimating liquidation prices for opening positions, position optimization, proportional copy trading and reverse copy trading, enhancing trader tools, real-time rebates, order transparency display, and mnemonic phrase identity verification.

At the same time, the product research and development team insisted on iterating existing products to enhance user experience. For example, the chasing limit order feature significantly increased users' trading frequency due to its convenient operation and notable cost advantages.

• Resolved over 400,000 user issues cumulatively

Deepcoin has always adhered to a customer-centric approach, resolving over 400,000 user issues throughout 2024; covering 12 languages; with a customer inquiry response rate of ≥95.75% within 30 seconds; online queue waiting rate <0.27%; annual complaint rate <0.01%; recovering tens of thousands of wrongly charged assets and cross-chain assets for users; a difficult problem resolution rate of ≥93.69% within 48 hours; and a frequency of customers contacting again for the same issue ≤0.6%; with a customer service response error rate of <0.1% in service quality audits.

• Became the seventh overseas cryptocurrency exchange globally to obtain Korean CODE compliance access

In January 2024, Deepcoin became the first overseas cryptocurrency exchange of the year and the seventh globally to access the Korean CODE compliance solution to comply with the Korean cryptocurrency Travel Rule regulations. Currently, Deepcoin has completed the integration with the Korean CODE compliance solution, highlighting Deepcoin's long-term commitment to improving compliance standards in the cryptocurrency field and strengthening its security infrastructure. Through the integration with the CODE solution, Deepcoin can conveniently facilitate deposits and withdrawals with major exchanges in Korea (including Upbit, Bithumb, Coinone, Korbit, GoPax), promoting seamless information sharing among virtual asset service providers (VASP). According to FATF guidelines, this collaboration ensures the transparency of virtual asset transactions by sharing sender and receiver information during the transfer process between VASPs.

• Deepcoin's affiliated company obtained Hong Kong TCSP license

In July 2024, Deep Custodian Limited was granted the Hong Kong "Trust or Company Service Provider License" (License No. TC009487), allowing it to legally provide clients with custody services for cryptocurrency assets including Bitcoin and Ethereum. As an affiliate of Deepcoin, Deep Custodian Limited offers secure and compliant asset custody services for individual and institutional clients through advanced security technology, ensuring that every transaction is conducted in a safe and reliable environment.

• CMC asset proof exceeds $200 million, CMC derivatives global ranking rises

In 2024, Deepcoin maintained a rapid development momentum. According to CMC's Proof of Reserve (PoR), Deepcoin has over $200 million, with a fund guarantee rate exceeding 100%. The reserve proof PoR aims to verify whether user assets are held in a 1:1 reserve on the cryptocurrency trading platform, demonstrating its solvency and sufficient liquidity to users.

Additionally, Deepcoin has jumped to the 7th position in the CoinMarketCap derivatives exchange ranking, showcasing its increasing influence.

• Actively participated in Web3 industry summits to promote industry innovation

In 2024, Deepcoin actively participated in several major industry summits, appearing at events such as the Hong Kong Web3 Festival, Dubai Token2049, Asia Bitcoin Summit, Korea Blockchain Week (KBW), Singapore Token2049, and the Korea Digital Technology Media Show (DTMS), while organizing related peripheral activities, further strengthening cooperation with industry leaders. Deepcoin hopes to collaborate with leading figures in the blockchain industry, innovative entrepreneurs, top investors, and passionate cryptocurrency enthusiasts to explore the latest developments and future trends in the industry, gathering creative ideas to reshape the future of cryptocurrency assets.

Deepcoin founder and CEO Ego stated, "2024 is an important year for Deepcoin's development. Through technological innovation, compliance breakthroughs, and expansion into key regional markets, we have provided users with a safer, more robust, and exceptionally innovative trading experience. Looking ahead to 2025, we will continue to uphold the principle of putting users first, continuously optimizing product features, and focusing on creating more exceptional trading tools for global users, helping every user trade easily and profit steadily. At the same time, we will promote the compliance and transparency processes in the cryptocurrency industry, setting a new benchmark in the industry."