What is the appeal of Alltius, a generative AI assistant developer, with investments from Google and Twitter executives?
With the significant development of AIGC-related technologies, Alltius is attempting to address the issues of accuracy and safety in AI assistants.Written by: R3PO
In the era of AIOS, natural language interaction will become the main form of human-computer interaction. Intelligent assistants, as the mainstream natural language reception entry, are expected to transform into an important traffic entry for connecting people with everything in the future, resonating with scenarios and ecosystems, and the variety and quantity of intelligent terminals are expected to achieve explosive growth. Compared to traditional search engines, AI assistants pay more attention to personalized needs and precise recommendations. Their application areas include but are not limited to voice assistants, smart home assistants, work assistants, and more.
This year marks a turning point, as the digital native generation surpasses the omnichannel experience, and it is now expected that an increasing number of AI virtual assistants will provide new levels of personalization in the fully digital world. Gartner predicts that by the end of 2024, consumers and businesses will spend $500 million on virtual personal assistants.
Alltius is a U.S.-based generative AI assistant developer that, as a no-code help SaaS tool, can provide customized solutions across various industries such as finance, insurance, education, and human resources. It serves as a guiding assistant for every team and is building a future supported by SaaS products through an AI-driven conversational platform.
01 In the Context of Informationization, Opportunities and Risks Coexist for AI Agents
On March 24, 2023, OpenAI launched the Plugin feature, which has already equipped AI assistants with capabilities:
The ChatGPT Plugin can update real-time information promptly, enhancing its "search engine" functionality;
The ChatGPT Plugin has a stronger service-oriented awareness, helping customers with various aspects of life such as online shopping, hotel bookings, and restaurant reservations;
In the office domain, it plays a more "assistant-like" role, such as helping customers with programming and visual data analysis. On its official website, ChatGPT demonstrates functions like recommending restaurants and ingredients, successfully generating orders. Plugin invocation is extremely convenient, allowing users to link other program functions through natural language; the "operating system" of the AI era is beginning to take shape.
Sudipta Biswas, co-founder of Floworks, mentioned when discussing AI assistants: "AI assistants can interact with different software products that knowledge workers use daily, such as Gmail, Google Calendar, or Salesforce. Users can simply guide these products using simple natural language to get things done, and most importantly, use AI Assistants to enhance employee experience rather than replace employees."
AI assistants can help users obtain the information they need more quickly, optimize personal and work processes, and provide personalized recommendations and suggestions. However, AI assistants may also infringe on personal privacy, and over-reliance on them may weaken human autonomy and judgment. Moreover, the performance and accuracy of models depend on the data used for training and learning. If the training data is limited or inaccurate, generative AI assistants may fail to generate accurate and useful responses. Additionally, these models require access to user data and information to generate answers, which could raise privacy and security risks if the data is inadequately protected or misused. As AI assistants evolve, these issues should be addressed.
02 What Secrets Lie in Generative AI Agent Solutions?
With significant advancements in AI GC-related technologies, a company named Alltius is actively exploring and developing solutions to address the accuracy and security issues of these AI assistants, recently standing out by announcing the completion of a $2.4 million Pre-Seed funding round. Alltius is a company focused on developing generative AI assistants, founded in 2022, and has gained attention for its secure, accurate, and reliable functionalities. Its core platform, named KNO, provides a secure, accurate, and reliable way to leverage the capabilities of generative AI, thereby adding conversational features to products. By using Alltius's platform, users can easily create accurate and powerful AI agent programs to provide exceptional support and services for their customers and employees.
The Alltius team is dedicated to researching and developing artificial intelligence and language learning models (LLMs), aiming to maximize the potential of AI technology to provide powerful assistants for businesses. Currently, Alltius is widely used in the market as a no-code help SaaS tool, offering unparalleled "AI superpower" support to customers and employees.
This funding round was led by 100X Entrepreneur, Blume Ventures, and Stellaris Venture Partners, with participation from Z5 Capital, GEMBA Capital, and angel investors such as Ashish Gupta, Amit Gupta, Binny Bansal, and Deepak Garg. It is reported that the funds will be used by Alltius to promote its R&D efforts, expand its engineering team, and enhance the capabilities of the GenAI Assistant. Additionally, it will drive Alltius's market expansion and facilitate strategic partnerships with leading companies. Potential investment reasons include recognition of Alltius's technology and product potential and interest in the rapidly growing market in this field.
03 Multi-Industry Solutions Launched: KNO Applicable in Various Scenarios with Unlimited Potential
The Alltius team applies KNO as a virtual intelligent team assistant across multiple industries, with mainstream solutions targeting four hot industries: finance, insurance, education, and functional departments.
1. Insurance Industry: Sales Companion for Agents
⑴ Personalized Insurance Plan Development
Given the vast insurance market and customer base, KNO helps clients find and select different types of insurance plans and serves as a reference tool for internal planning.
⑵ Recommendation Engine for the Insurance Industry
Sales departments in the insurance industry can utilize the KNO platform to build dedicated agent recommendation and comprehensive engines. Currently, the KNO platform can extract thousands of PDF files (containing hundreds of pages of insurance plans and comparison terms) within minutes. Through continuous machine learning and training, KNO can instantly generate intelligent FAQs for potential clients.
⑶ Plan Optimization and Accuracy Improvement
The insurance industry and the Alltius team are working together to train tools and platforms to improve their accuracy for explaining more complex issues, such as comparisons and analyses between two insurance plans.
2. Financial Industry: Dedicated Assistant for Large-Scale Ticket Transactions
⑴ Dedicated Query Answer Database for Financial Transactions
The largest stock trading platforms in the market can reach over six-figure transaction volumes monthly, and KNO needs to address such a large volume of customer inquiries. Most inquiries are about product features and trading terminology, as well as trading queries on the platform, such as reasons for order rejections, fee explanations, and margin checks.
Currently, the financial industry can guide KNO to start testing immediately through thousands of web pages from product knowledge centers, blogs, and learning portals within a few hours. Within days, dozens of members can test and simulate over 1,000 questions in real scenarios, all receiving high-quality answers.
⑵ Ticket Dynamic Monitoring System Assistant
With the training and testing of KNO, more pilot projects will connect KNO with real-time sources to monitor real-time stock prices and end-user transactions. Through API calls, KNO will next address questions related to financial dynamic sources, thereby gaining a more professional perspective.
3. Education Industry: Companion Assistant for Students
⑴ Learning Chatbot
The goal is to help students complete courses and resolve queries before upgrading to the help center. However, the chatbot largely relies on keywords and misses many basic questions. This experiment has a minimal impact on the student experience.
⑵ Course Management Assistant
The Alltius team uses the KNO platform for beta testing, where KNO publishes course materials, student handbooks, policy documents, course pricing, and other content as a learning platform.
Alltius and client teams continuously fine-tune the model's accuracy and comprehension around multiple metrics such as answer quality, user engagement, and resolution rates, aiming to provide professional management solutions for the education industry.
4. Human Resources Industry: Competent Recruitment Assistant
⑴ Full-Process Tracking of Recruitment Processes
KNO serves as a one-stop tool, capable of posting job vacancies, tracking and managing applicants, and creating custom report analyses.
⑵ Website Conversational AI Assistant
KNO is inserted as a JavaScript widget into its clients' career websites, allowing users to start interacting with the widget by clicking on it.
This widget provides the following functionalities:
- Job searching and applications
- Answering questions about the company, culture, interviews, and other common inquiries
- Scheduling recruitment meetings
- Updates on the job application process
04 The Generative AI Assistant Market is Thriving
Generative AI assistants have broad development prospects and potential market demand. With the rising demand for personalized services and customer support from businesses, generative AI assistants have become an ideal choice for providing powerful tools and solutions. However, generative AI assistants still face challenges such as data collection and privacy protection. Nevertheless, in the business sector, generative artificial intelligence has shown tremendous potential. Generative AI can build virtual assistants to help solve problems and provide services, playing a significant role in content creation, prototyping, data augmentation, and artistic creation, while improving the efficiency and quality of user creations, quickly generating product prototypes, and enhancing product design. By augmenting data, it can improve the accuracy and generalization ability of models, providing creative inspiration and support for generating works. With continuous technological advancements and increased user acceptance, generative AI assistants are expected to achieve greater success in the future.
References
- Alltius Inc. - Crunchbase Company Profile & Funding: https://www.crunchbase.com/organization/alltius-inc
- Alltius | LinkedIn: https://www.linkedin.com/company/alltius
- Alltius Blog | Alltius and its genesis: https://www.alltius.ai/post/alltius-and-its-genesis
- Generative AI Assistant Developer [Alltius] Completes $2.4 Million Pre-Seed Round: https://www.iimedia.cn/c1064/93868.html
