Star Xu: OKX will provide 100% compensation for the contract fluctuations on September 13

2023-09-15 11:30:00

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ChainCatcher news, OKX CEO Star posted on the X platform stating that the platform will compensate 100% of all affected customers for the contract fluctuations on September 13. He said, "Over the past 10 years, our team has been continuously improving the SLA, but due to the complexity of the trading system, we still encounter some minor issues every few months. We are very sorry for this and will strive to improve our stability."

It is understood that OKX officially announced the compensation plan for the contract fluctuation incident on the evening of September 14, which will be directly credited to the affected users' fund accounts in the form of USDT before September 20, including compensation for the transaction fees incurred by the users during this trade.

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