OKX announces compensation plan for abnormal contract price events
ChainCatcher news, OKX's official Chinese Twitter stated that during the period from 3:38 PM to 3:43 PM (UTC+8) on September 13, there were price anomalies for some contract underlying assets on the platform. After verification, the issue was caused by an abnormal limit price service, which led to some contracts being unable to publish orders normally, resulting in price deviations that triggered liquidation or stop-loss for some users.
OKX will compensate users who triggered liquidation or stop-loss due to this issue for their losses. The specific compensation information is as follows:
Compensation targets: Users who completed opening positions before 3:38:07 PM (UTC+8) on September 13 and experienced forced liquidation or triggered stop-loss between 3:38:07 PM and 3:43:59 PM, including trading types such as perpetual contracts, delivery contracts, and leveraged trading.
Compensation amount: The compensation for liquidated users will be the loss between the marked price at 3:38:06 PM and the forced liquidation price during the service anomaly. The compensation for stop-loss users will be the loss between the marked price at 3:38:06 PM and the stop-loss transaction price during the system anomaly. (Compensation includes the transaction fees incurred by the user for this trade.)
Compensation method: Compensation will be directly issued to the user's fund account in the form of USDT before September 20.
