OKX has resumed trading, will bear all losses from the outage, and will launch a multi-cloud strategy

ChainCatcher news, OKX has released the latest announcement stating that the cloud service provider's issue has been resolved, and trading resumed at 2:50 on December 19, with deposits and withdrawals resuming at 12:00. During the first 20 minutes after trading resumed, there will be a downtime recovery protection phase, during which users can cancel orders, place Post only type orders, and add margin, while matching will remain closed, and no orders will be executed.

In addition, OKX has released a follow-up optimization plan regarding customer losses and compensation, as well as the advancement of its multi-cloud strategy. OKX stated that for customers who incurred potential losses due to the trading suspension, the OKX customer support team will proactively reach out to communicate compensation details and will bear all customer losses caused by platform issues; they will also quickly advance the multi-cloud strategy to ensure core services are deployed across multiple cloud service providers, allowing for a quick switch to other platforms in case of issues with a single cloud service provider, ensuring the stability of OKX trading services. (Source link)